To be a good communicator at home, socially or on the job involves the following key elements: speaking, listening and being present. Most of us do not practice the Art of Communication and most of us can easily experience some significant improvements with an open mind and a desire to learn and turn that learning into knowledge with a little practice. HUA = R. Hear, Understand and take Action gives Results.
So the art of good communication means learning and turning that learning into knowledge by practicing. Simple, right?
Well, not that simple I admit, but very doable. I will give you several tips on how you can start to learn the real art of communication and discuss why it is important.
What will you get from improving your basic art to communicate? Just in case you have not thought about it recently, here are some benefits to improving your communication skills by taking action to learn and practice new techniques.
- reduced confusion and fewer misunderstandings
- fewer arguments
- fewer mistakes
- more harmony on the job and at home
- increased effectiveness and efficiency
- getting what you want rather than don't want
- fewer sick days
- fewer accidents
- lower turnover of employees
- happier family and children
- improved work moral
The following tips very much anchor themselves on two important factors. The first is that if you continue to do what you have always done you will continue to get the results you have always got. The second factor is, you are personally responsible for your own behaviour and thoughts.
Tips to Achieving the Art of Communication klik here.
Always be present in a conversation or a discussion. What does that mean? Well, it means that you are fully engaged in that conversation and you are not busy in your head planning the next vacation, your shopping on the way home, reviewing what this person has done wrong in the past, planning what you are going to say before you have heard them, reviewing the past and planning the future.
Say what you want to say, clearly and without judgement. Describe the situation, the facts of the behaviour and the impact of the behaviour. Positive or negative. Then state what you would prefer to see in the future and ask for input on how this might be achieved and what their viewpoint is.
Listen fully to the other person so they are heard and understood by you. Summarize back to them what your understanding of their message was so they know you have understood them. (You are not required to agree with them, but you must understand them.) Once again, it is very important that you are present in the conversation.
If you follow these steps your communications and your life quality will guaranteed improve.®
Live long and stay present, Marianne and Bob
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